knowledgesharing:resources
In our journey to understand how to enable leaders and stakeholders to shape their culture to accelerate strategy and create a vibrant workplace, we have developed or identified some resources we are pleased to share.
Radio interview about shaping culture fit using CSF tools
Hear about aligning culture and strategy in entrepreneurial companies. Our associate, Claudia Chowaniec, President of Precept Inc., an Ottawa-based management consulting company is interviewed with with Jay Lawrence, the CEO of Infonium, an innovative high tech company that builds software for hospitals, health systems, and governments to improve administration and accountability. Their conversation focuses on the value of utilizing Culture Check, a short, focused culture survey instrument, to determine how the young company's supportive work culture contributes to its strategic success. http://www.new-management-network.com/radio.html
Library - Book of the Month
Managing the Unexpected, Resilient Performance in an Age of Uncertainty by Karl E. Weick and Kathleen M. Sutcliffe, 2007
In the second edition of their book the authors explore how organizations today, faced with dynamic and uncertain environments can learn from what they have coined Highly Reliable Organizations (HROs).
These organizations think and act differently. Similar to most organizations today, they experience unexpected problems all the time. Small clues emerge that something is different this time that may impact being reliable. They become experts in resilient high performance and stay on top of operations by being mindful about what is happening outside and inside the organization. They build a culture that institutionalizes mindfulness while working with the complexity inherent in the system.
Diverse industries ranging from power generation, oil, gas and chemical production, transportation, investment banking and emergency departments for which the consequences of failure are severe will find this book a practical guide to building a culture that supports managing unexpected threats and being able to bounce back from them. Building a culture of reliability requires unique culture patterns as this book reveals. Link to Amazon.com
Quote of the Month
"It's about survival. If you're actually involved in the cauldron of real change, and you go in there splitting six ways... your soul is going to fry." Harrison Owen
A learned contributor to the field of organization transformation and author of Spirit: Transformation and Development in Organization; Leadership Is; Riding the Tiger; Open Space Technology and more, Harrison Owen speaks to gaining collective focus on what is critically important for future success through high involvement techniques. The lesson for culture change is focusing on one or two priority areas for success.
Articles
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Culture, The Missing Link - Ever wonder why approximately 70% of large-scale changes fail and mergers and acquisitions don't deliver the value they promised? Often culture is the missing link that is not attended to. Click above to learn more about Culture the Missing Link.
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Reading List - Like to understand more about culture fit to strategy? This reading list provides some insightful articles for practitioners and leaders.
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Culture in the Press
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What could have more competitive challenges than running an airline? Read about a CEO who has used culture as a competitive edge. With three-year revenue growth of 105%, this story illustrates what can happen when the CEO focuses on 'culture by design'.
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"Most efforts at culture change fail because they are not linked to improving the business's outcomes...To change a business's culture, you need a set of processes - social operating mechanisms - that will change the beliefs and behavior of people in ways that are directly linked to bottom-line results." Larry Bossidy and Ram Charan in Execution
culture pulse
culture check
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