Culture Strategy FitCulture Strategy Fit

What We Need to Know to Set-Up Your Survey

Setting up your survey is quick and easy. When you place your order, you are asked for specific information based on your order specifications.

Tips:

  • Organization name: This name will be used in the instructions page to tell people the organization they need to think about when responding to the questions and statements. For example, "In Company ABC..." or "In Hospital XYZ Emergency Department..."

  • Contact person's e-mail address and telephone number: This person will receive by e-mail the survey link and access code. The contact person will also receive a PDF version of the survey results report within 3 business days of the survey close date. A contact telephone number is requested in the event there are problems with the e-mail address.

  • Comparison group names: These are the names of the groups that you would like compared in the survey. The group names can be up to 46 characters in length. You have the option of up to four groups.

    Your survey participants will select the group that they belong to from a drop down menu listing your group names. Therefore, fill in the names exactly as you would like them used in the drop down box and in the report. If for example there is only one group such as "Xco Finance", list this in Group 1. If there are other groups, list them in the remaining three boxes (such as "Xco Sales", "Xco Service", "Xco Other Functions")

  • Survey start and end: Your survey will be ready at 7:00 A.M. Eastern Time and will close at Midnight Eastern Time on the dates you have selected. We recommend that surveys run for at least five days and preferably over 10 business days to allow people who are traveling or on vacation to participate. You can select whatever dates work for you, noting that we require one business day for set-up of your survey and three business days to analyze your results.

  • Survey extensions: If you decide to change or extend your survey completion date, contact us by e-mail (culturecheck@culturestrategyfit.com) and request a change. Be sure to include your organization name, your name and/or access code in your e-mail.

Order Confirmation

Upon approval of your order payment, you will receive an auto-generated e-mail notifying you that your order is being processed. This will confirm your order details including: organization name, group names, contact information and survey run-date. This information is used to set-up your survey and process your order.

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